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Managed Services Solution & Cloud

SLA DRIVEN REPEATABLE OUTCOMES

Can your business thrive without technology?

With increased IT complexity, which can be challenging to navigate, hybrid environments allow dexterity, speed, and flexibility, without sacrificing security. DG’s cloud managed services allow your company to increase its dexterity with consumption based cloud services. By receiving the scalability you need, you increase efficiency and reduce performance problems while remaining secure as well as reducing the cost and complexity of the infrastructure.

Our managed service solution

Our service offerings can be customised to reduce support and management costs, improve visibility and drive competitive advantage through predictable cost.

At the core of all DG Managed Services is The Diversus Group Service Desk – a Service Desk that works for you and provides a single, locally managed and staffed 24×7† entry-point for our clients. Our Service Desk provides a Single Point of Contact and routes the call to the appropriate location for resolution.

The Service Desk owns the call and follows it through to ensure the customer is satisfied with the resolution.

Our service desk software features a powerful and flexible API to integrate seamlessly with best- of-breed tools and applications enabling DG to become an extension of your existing Service or Help Desk.

  • Leverage Expertise Our competencies transverse the entire solution stack comprising Enterprise Storage, Compute, Network, Virtualisation, Data Management and Information Security.
  • Applying real world experience Working with large enterprise customers throughout Australia and New Zealand as well as global organisations, our staff have gained valuable insight and experience that will help you achieve the most from your technology investment.
  • Flexibility is key DG offers flexible options that meet these needs. Services can be customised based on your specific requirements, from simple system monitoring or hosting to total infrastructure outsourcing. Services can be delivered on premise, remotely or in the cloud.

Our Flexible Pricing

The increased IT agility provided by technology can be matched by an equally dynamic method of financing, supporting both your business goals and technology needs.

Traditional Capital Purchasing

Traditional capital (CAPEX) expense – depreciated over time / on balance sheet

Scheduled / Consumption Payments

Operating expense (OPEX) – ongoing P&L expense

Deferred Payments

Benefit from digital capabilities now & pay later – fit payment/s into your budget cycle

Budget Retirement ~ “DG Tech Bank”

Retire (‘bank’ or park) excess budget funds for use at a later date

Telstra Bill & Tech Funds

Pay via your monthly Telstra invoice and/or retire your Telstra Technology Funds

To learn more about how we can help your business
Contact us today